Collectiv is new innovative customer management system designed to be highly flexible yet so intuitive you won’t need a manual to configure it and use it.

Cloud based, deployed on secure UK located AWS servers, with a simple no long-term commitment Software As A Service (SAAS) usage model. Collectiv is also integrated with contact centre and payment technologies via our partners. It derives its name from being a collection of multiple technologies that can be deployed in the combination most suited to the client’s needs.

FinTec is able to provide a single point implementation and support service not only for Collectiv, but also for its partner platforms in combination with Collectiv or on their own. All of which are provided on the same SAAS principle of only paying for what you use, when you use it.

Key Features:

• Icon driven navigation and actions means minimal training time for users
• Flexible screen labelling to suit usage and customer terminology
• Highly intuitive to both configure and use
• Integrated to TCN cloud call centre suite
• Integrated e-mail and SMS communications
• Quick and easy reporting tool and export
• Easy and fast deployment
• Low fixed price implementations (no open-ended professional services charges or surprises)
• No long-term commitment

For more information, please contact us and we’ll be happy to discuss your requirements in more detail